Reports to: Support Manager, Coordinator of Support Services
Supervises: N/A

Knowledge, Skills & Abilities
• Minimum 21 years of age
• H.S. Diploma or GED
• Must pass a criminal background check and drug screening
• Caring attitude and genuine interest in people & in understanding their “uniqueness”
• Experience working with individuals with developmental disabilities preferred
• Strong interpersonal communication skills with clients
• 1 year experience providing support services in a similar environment preferred
• Valid GA Driver’s License
• Must be able to lift at least 30 to 50 lbs from floor to waist and from waist to shoulder
• Requires a combination of sitting and standing
• Must be comfortable in working various shifts

Desired Impact: The Support Associate helps the individuals served to lead lives that reflect personal interests, preferences and goals and enhance full inclusion in the community. The Support Associate also assures the health, safety and rights of individuals served.

Essential Job Functions
1. Actively learns about the interests, preferences, support needs and skills of each person served through direct interaction, observation, insights of other staff team members, family members etc.
2. Establishes collaborative relationships with each person served, co-workers, family members and other people who are important in the individual’s life.
3. Empowers each person served to make informed choices, exercise rights and make decisions by providing support, information and exposure to new experiences in the areas including, but not limited to: recreation, daily living skills (shopping, meal preparation, laundry, money management, cleaning, etc.) health & nutrition, participation in community activities.
4. Teaches skills customized to each individual (daily living skills, self care, social skills, communication, etc.) within the daily routine.
5. Provides assistance as appropriate to each individual in personal care and hygiene. (Assistance may include monitoring, verbal prompting, hand over hand assistance or completion of necessary tasks by the Support Associate).
6. Works as a member of a team to ensure that RRA standards for household cleanliness & full compliance with ORS licensing standards are maintained at all times.
7. Assists each person served with self-administration of medication in the manner specified by RRA.
8. Maintains full knowledge & compliance with RRA Policies & Protocols (Reference copies are maintained at each location).
9. Correctly and accurately completes required documentation including, but not limited to: Activity/Event Notes, Med Error Reports, Incident Reports, Behavior Incident Reports, Medication Administration Records (MAR’s), Doctor/Dental Forms, and Time Sheets.
10. Prepares meals for individuals/assists individuals served with meal preparation ensuring that food served complies with weekly menus and special dietary requirements of individuals served
11. Reviews Activity/Event Notes and Communication Logs at the beginning of each shift for any and all days since the last shift worked to identify any changes, concerns or needs that may require follow-up.
12. Observes and monitors each individual during each shift to identify any changes in health status or other concerns. Takes responsibility to obtain medical care and accompanies individual to physician, dentist or emergency room as needed.
13. Implements individual’s ISP and Behavior support plans as written and documents progress as directed.
14. Provides safe transportation to individuals served by RRA. Monitors facility and van maintenance and reports any unsafe items to supervisor.
15. Observes confidentiality requirements concerning the affairs of the individuals and the agency.
16. Has consistent and predictable attendance. Works as a dependable team member by working scheduled hours and using proper procedure in the event of absence.
17. Completes a minimum of 16 hours of in-service training per year, with at least three (3) hours completed in each quarter meeting all requirements as specified by RRA.
18. Maintains valid CPR and First Aide Certification and has an up-to-date PPD.
19. Practices and upholds the Mission and Vision of the agency.
20. Performs other duties as assigned.

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